Management & Governance
By ‘governance' and ‘management', we mean ‘the systems and processes concerned with ensuring the overall direction, effectiveness, supervision and accountability of an organisation.' Good governance is key to a successful organisation and in ULOs, this will usually be provided by a board of Trustees.
In your ULO, what systems are in place to enable Trustees to monitor activities? How do your Trustees ensure that the ULO stays true to its vision and values? How do you recruit and retain Trustees? What opportunities do Trustees have for contact with members and service users?
Displaying 63 documents from area: Management & Governance, all organisations
People First Bath and North East Somerset
Accessible Complaints Policy This Bath People First help-pack is an example of a Complaints Policy, which is accessible, that an organisation might adopt.People First Bath and North East Somerset
Accessible Disciplinary Action Policy This Bath People First help-pack is an example of a Disciplinary Policy, which is accessible, that an organisation might adopt.People First Bath and North East Somerset
Accessible ULO Governing Document This Bath People First help-pack is an example of an organisations governing document that is written in an accessible format.People First Bath and North East Somerset
Proposal for Partnership Funding This Bath People First help-pack is an example shared business plan which provides details on how a partnership between a user-led organisation and a local authority will work to improve lives of disabled people.Manchester Centre for Independent Living
CIL Partnership Code of Conduct This Breakthrough UK help-pack is an example of an agreement between several partners outlining how they will work together and what standards of behaviour are expected when working in partnership.Choices and Rights Disability Coalition
Code of Conduct for Trustees This Choices and Rights help-pack is an example Code of Conduct that a ULO requires members of its Management Board to sign in order to become Trustees.Dial Walsall
Strategy for Involving Young People at Board level This DIAL Walstall help-pack highlights how to involve young people as Trustees of a ULO, using a case study of two young disabled people.The Cambridgeshire User Led Organisation
Learning lessons: the mentor-mentee relationship This ECDP help-pack explores the benefits and challenges of using a mentor-mentee relationship to drive forward the creation of a new ULO.The Cambridgeshire User Led Organisation
Project Development Officer Example interview questions This ECDP help-pack outlines some example questions that could be asked if interviewing a Development Officer to help develop an embryonic User-Led Organisation.The Cambridgeshire User Led Organisation
Project Development Officer Job Description This ECDP help-pack outlines a job description and person specification for a Development Officer to help develop an embryonic User-Led Organisation.The Cambridgeshire User Led Organisation
ULO Development Officer -- scoring sheet This ECDP help-pack outlines a scoring grid for interviewing a Development Officer to help develop an embryonic User-Led Organisation.The Cambridgeshire User Led Organisation
Work plan for establishing a new ULO This ECDP help-pack provides an outline workplan, with key areas of activity, for establishing a new ULO, with suggested areas for discussion at the first and second meetings of any new board.Enfield
Example of decision-making structure This Enfield DA help-pack provides information on how one ULO ensured users were engaged in its decision-making structures, focussing on using sub-committee structures.Vision Sense
Business Plan This Vision Sense help-pack outlines the process one ULO went through in order to create a Business Plan. It also contains information on the headings used within a typical Business Plan.Breakthrough UK
Involvement Policy Breakthrough UKBreakthrough UK
Manchester Commissioning Model Breakthrough UKBreakthrough UK
Marketing & Communications Strategy Breakthrough UKChoices and Rights Disability Coalition
Articles of Association Choices and Rights - IndependusChoices and Rights Disability Coalition
Confidentiality Policy Choices and Rights - IndependusChoices and Rights Disability Coalition
Lone working policy Choices and Rights - IndependusChoices and Rights Disability Coalition
Learning Day Questionnaire Choices and Rights - IndependusChoices and Rights Disability Coalition
Development Worker Job Description Choices and Rights - IndependusChoices and Rights Disability Coalition
Data Protection Policy Choices and Rights - IndependusChoices and Rights Disability Coalition
Policy Trustee Roles Choices and Rights - IndependusChoices and Rights Disability Coalition
Trustee Induction Pack Choices and Rights - IndependusDial Walsall
Creating a Disabled Peoples&lsquo Council DIAL WalsallDial Walsall
Trustee Skills Audit Template DIAL WalsallDial Walsall
Visual decision-making Chart of Three Levels of Involvement - board member, champion and volunteer DIAL WalsallEaling Centre for Independent Living
A brief report summarising the actions taken in order to win the bid Ealing Centre for Independent LivingGateshead Access Panel
Case examples of involvement of constituents in decision making Gateshead Access PanelGateshead Access Panel
Code of Conduct Gateshead Access PanelGateshead Access Panel
Impact on a ULO of the introduction of a communication strategy Gateshead Access PanelVision Sense
Accredited training package for trustees Vision SenseVision Sense
Chair persons project report Vision SenseVision Sense
Change of constitution Vision SenseVision Sense
Employment of an Administration Officer Vision SenseVision Sense
Process for developing governance structures with examples of procedures Vision SenseDIAL Doncaster
Staffing Structures and Decision Making Charts This learning product will enable User-led Organisations observe the decision making process and management structureDisability Solutions
Decision Making and Delegation Policy and Procedure This policy and practice guidance has been developed to help organisations make considered, logical and lawful decisions as they grow.DIAL Doncaster
An Introduction to Work-life Balance for ULOs This learning product gives an introduction to Work-life Balance to help ULOs look at flexible working patterns for the benefit of all staff.DIAL Doncaster
Raising the Profile of the Mentee Site This learning product shows ULOs examples of raising their profiles to enable more people use the services offered and to look more professional when applying for funding.Disability Solutions
Policy Checklist This checklist provides a list of those policies that an organisation will need to operate both legally and effectively. It is divided into those policies governing the Board, which set out how they will operate, and policies governing the organisation and how it will function.Disability Solutions
Member's information with Trustee pack This resource is based on work undertaken at Mercian Ability Partnership, an emergent ULO, aimed at attracting members of the organisation and potential members of the Board. It gives an overview of what are the duties and responsibilities of each level of membership, and provides information for any members who are considering putting themselves forward for Board membershipDIAL Doncaster
Managing meetings Managing meetings successfully is often difficult where the participants are not used to working in a structured way. The product provides a template for planning a formal meeting which can be adapted for almost any scale or complexity of meeting.Disability Croydon
Mission Statement and Terms of Reference If you are setting up a group or organisation, this document will help you decide what your Mission Statement needs to say. The Terms of Reference provide guidelines for groups and organisations who are at the initial set-up stage and who feel they need such a document to keep them on track.Services for Independent Living
Volunteer induction pack Training and support plan for volunteers.DOTS Bournemouth
Evaluation of Business Link as a Support for ULO's DOTS Disability is a user led organisation based on social enterprise. We hope our experience will encourage ULO’s to take advantage of Business Link, in particular the High Growth Service which can provide ULO’s with 15 hours of free, bespoke, face to face support from a Business Link Advisor.WECIL
Terms of Reference for Reference Groups Reference groups are service users who work with service providers to make services as effective as possible. This document outlines the aims of the groups, who can become a member, the structure of groups and how they will work within the service and organisation.WECIL
Trustee Skills AuditA list of questions to find out what skills each Trustee has already and asks if there is any area of work they would like to focus on whilst they are a Trustee.WECIL
Trustee Recruitment Procedure A set of three papers the first of which sets out the process of recruiting a new Trustee from publicising a post to filling the post. There is a summary flow chart picking out the main points of the process and a template application form for potential new Trustees to complete.WECIL
Trustee Pack Details A list of contents of documents and information that could be included in an induction pack for new Trustees.WECIL
Trustee Recruitment Details A summary of the process for recruiting new Trustees to the Board using pictorial representation.Derbyshire Coalition for Inclusive Living
ULO Review of Governance provides a detailed outline of how the review of governance within the Derbyshire Coalition for Inclusive Living was performed during the User Led Organisations projectThe Disability Resource Centre
Issues to consider when developing a ULO Mentoring a brand new ULO in an area with lots of established disability organisations is an opportunity, developing a new ULO against a backdrop of a countywide CIL tender is highly challenging.Disability Solutions
Managing Meetings successfully is often difficult where the participants are not used to working in a structured way.The product provides a template for planning a formal meeting which can be adapted for almost any scale or complexity of meeting.
It gives guidance on “ground rules” for use during the meeting and offers advice to the Chair on how to deal with some of the disruptive influences that may appear.
Disability Action in Islington
Guide to Consortium WorkingThis is an Easy Read guide to consortium working for user-led organisations. The guide explains what a consortium means, different types of consortium working, some of the bad and good things about consortiums and gives some ‘top tips’ on things you need to do and think about.
Disability Action in Islington
An Introduction to Consortium Working is an introduction to consortium working for user-led organisations. The guide explains different types/models of consortium working, some of the benefits and problems with each consortium model and gives some ‘top tips’ on exploring consortium working with other organisations.Disability Action in Islington
Independent Living Questionnaire TemplateThis is a questionnaire designed for ‘one to one’ interviews with people who have independent living support needs. It covers all key areas of independent living in an accessible and ‘real –life’ way and enables the interviewer to explore the barriers, problems people experience around independent living as well as their ideas for improvements and solutions.
